Terms and Conditions fugi9 — Complete Guide for Members

Welcome to fugi9, an online gaming platform operating under the domain fugi9.onl. This Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and fugi9 ("Platform", "Us", "fugi9").

By accessing, registering for, or using any service provided by fugi9 — including but not limited to slots, Live Casino, Sports Betting, and Bingo — you explicitly acknowledge that you have read, understood, and agreed to be bound by all terms set out in this document, together with fugi9's Privacy Policy and Responsible Gaming Policy.

If you disagree with any part of these terms, you are required to stop using the fugi9 platform immediately. Continued use after any amendments is considered acceptance of the revised terms.

To use fugi9 services, you must meet all of the following eligibility requirements at all times:

• You are at least 18 years old or have reached the legal gambling age under the laws of your jurisdiction, whichever is higher.
• You are a legally eligible individual to enter into a binding contract under applicable law.
• You are not registering on behalf of any third party or other entity.
• Online gambling is not explicitly prohibited by the laws of the region where you reside or are currently located.
• You are not included on any self-exclusion list or gambling prohibition list maintained by any relevant authority.
• You have not previously had an account closed by fugi9 due to fraud, misconduct, or breach of terms.

Fugi9 reserves the right to request documentary proof to verify your eligibility at any time. Failure to provide the requested documentation may result in account suspension or closure.

Each member is only permitted to hold one (1) active account at fugi9. Multiple accounts, whether registered using different names, email addresses, phone numbers, or payment details, are strictly prohibited and may result in the closure of all associated accounts along with forfeiture of all balances and wins.

During registration, you are required to:

• Providing accurate, complete, and up-to-date personal information, including your full name, date of birth, email address, and phone number.
• Choosing a strong, unique password and keeping it confidential. fugi9 will not be held responsible for any losses resulting from a member's own disclosure of their password.
• Completing the Know Your Customer (KYC) process when requested, by uploading valid identity documents such as a national ID card or passport.
• Updating your account information within 14 days of any changes occurring.

Fugi9 uses a secure and efficient digital KYC process. Verification is typically completed within 24 business hours of receiving complete documentation. Unverified accounts may face withdrawal limits until the KYC process is finalised.

Fugi9 supports a variety of deposit and withdrawal methods including local bank transfers (FPX), digital wallets such as Touch 'n Go and Boost, and other online payment methods available in Malaysia.

Fugi9 offers a range of bonuses and promotions to new and existing members. All bonuses are subject to wagering requirements and specific conditions stated in each promotional offer. The general conditions applicable to all fugi9 bonuses are as follows:

• The welcome bonus may only be claimed once per new member. Attempting to claim this bonus more than once using different accounts constitutes fraud.
• All bonuses must have their wagering requirements fulfilled before any withdrawal is permitted. Wagering requirements vary by bonus type and are clearly stated on the promotions page.
• Fugi9 reserves the right to cancel or modify any promotion at any time without prior notice. However, bonuses already received and currently being fulfilled will not be affected.
• Bonuses are non-transferable, cannot be converted to cash, and may not be combined with other offers unless explicitly stated.
• Any attempt to abuse the bonus system, including low-risk wagering techniques clearly intended solely to meet bonus requirements, may result in cancellation of the bonus and any associated wins.
• Free spin bonuses are valid only for the specified games and carry an expiry date. Winnings from free spins are subject to separate wagering requirements.

For more information on current offers, visit the Promotions fugi9.

All games offered at fugi9 — including slots, live casino, bingo, and sports betting — operate according to their respective rules set by the software providers and fugi9. The general principles that apply are as follows:

• All slot and table games use a certified, independently audited Random Number Generator (RNG) to ensure true fairness and randomness in every round.
• Live Casino game outcomes are determined by real dealers in real time and cannot be manipulated by any party, including fugi9 itself.
• For sports betting, all odds displayed at the time a bet is placed are final. Accepted bets cannot be cancelled by the member except in specific cases stated in the betting rules.
• Fugi9 reserves the right to void bets or game rounds in the event of a technical error, serious connection disruption, or any anomaly affecting the integrity of the game. In such cases, stakes will be fully refunded.
• Minimum and maximum betting limits vary by game type and are subject to change at fugi9's discretion.

Fugi9 expects all members to interact with the platform and fellow members in a respectful and responsible manner. The following actions are strictly prohibited and may result in immediate account suspension or closure:

Fugi9 reserves the right to suspend or close any member's account at any time for the following reasons without prior notice:

• Violation of any part of these Terms and Conditions.
• Suspected or confirmed fraud, money laundering, or other illegal activity.
• Providing false or misleading information during registration or the KYC process.
• Discovery that the member is under 18 years of age.
• Repeated violations of responsible gaming policies after warnings have been issued.

Members may also close their own account at any time by contacting fugi9 customer support. Prior to closure, all active bonus wagering requirements must be completed or forfeited, and any valid cash balance will be processed for withdrawal in accordance with standard procedures.

In cases of closure due to a breach of terms, fugi9 reserves the right to forfeit all bonus balances and winnings obtained through non-compliant activity, while returning valid original deposits upon completion of the investigation.

Fugi9 provides an online gaming platform on an "as is" and "as available" basis. To the extent permitted by law, fugi9 is not liable for:

• Any financial losses incurred by a member as a result of wagering activity on the fugi9 platform.
• Service disruptions caused by factors beyond fugi9's control, including internet outages, power failures, or natural disasters.
• Any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the fugi9 platform.
• Acts or omissions of third parties, including software providers, payment providers, or internet service providers.
• Data damage or loss caused by factors beyond fugi9's control.

Fugi9's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

All content on the fugi9 platform — including but not limited to logos, branding, designs, text, graphics, images, user interfaces, software code, and domain names — is the exclusive property of fugi9 or its licensors and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable licence to access and use the fugi9 platform for personal, non-commercial purposes only. Any use of fugi9 content for other purposes — including reproduction, distribution, publication or modification — without prior written consent from fugi9 is strictly prohibited and may result in legal action.

Fugi9 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at its sole discretion. Any amendments take effect immediately upon publication on this page.

Fugi9 will endeavour to notify members of significant amendments via in-platform notifications or email to the registered address. However, it remains the member's responsibility to check this page periodically to stay informed of the latest terms.

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which fugi9 is licensed to operate. Any disputes arising from or related to the use of the fugi9 platform shall first be resolved through voluntary negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, the matter will be referred to binding arbitration by a recognised arbitration body. The arbitration decision is final and binding on both parties.

Members agree not to file or participate in any class action claim against fugi9. All disputes must be resolved on an individual basis.